Frequently Asked Questions

If you have questions about any of our services, please contact us.

Welcome to the easiest way to purchase a Digital gift card

Looking for an easy gift? Choose from Australia's best retailers and purchase a gift card and have it delivered to your inbox. Or even easier use your mobile phone to purchase and redeem your gift card instantly.

   

Who Are We?

Redeemyourgiftcard.com.au is a proudly Australian owned company, bringing you a one-stop shop to access and redeem digital e-gift cards from a large number of your favourite Aussie retailers.

Whether using your computer, tablet or mobile phone, our goal is to make sure that purchasing a gift card has never been easier.

It's easy, it's safe, it's secure and it's a great idea for last minute gifts for birthdays, Christmas, anniversaries or for just using yourself.


Why buy a gift card?

  • Send eGift Cards instantly to a friend
  • No more plastic cards
  • Buy cards from Australia's leading retailers
  • Store eGift Cards on your mobile phone
  • Simple and easy to use
  • Redeem your gifts via your phone in store or shop on-line
  • Perfect present ideas for birthdays, anniversaries, staff rewards and Christmas.

How Do I purchase a Gift Card?

Simply select your gift card of choice from the large range of gift cards presented. Select the quantity of cards you wish to purchase. You then have the choice of proceeding directly to the shopping cart to process your order or continue shopping to add addition gift cards to your shopping cart.


How do I pay for my e Gift Card?

You pay for your gift card using a Visa or Mastercard, with 3D Secure authentication.

*Instant Delivery

*incurs 1% credit transaction fee


How are the gift cards delivered?

All Gift Cards are delivered via your email address.

Once your credit card payment is processed, your e-gift cards will be delivered within minutes to your email


How many times can I use my Gift Card?

You can use your gift cards as many times as you like until the balance reaches zero. If your purchase is more than the gift card amount you can use the balance of your gift card and an alternative method of payment method, including cash, credit card, EFTPOS.


Do we sell plastic gift cards?

Sorry, we do not sell plastic cards. Our service is a dedicated digital e-gift card platform. Our focus is to deliver your e gift cards more efficiently, more cost effectively and more securely.


What if I lose my Gift Card?

All gift cards should be treated like cash and therefore if you lose of misplace your e-gift card there is very little we can do to cancel or replace your gift card.


What are the Terms and Conditions of the Gift Cards?

Prior to purchasing a gift cards please check that you are happy with the retailer's terms and conditions. This can be found at the bottom of each card prior to placing into your shopping cart. Please note that Gift Cards cannot be refunded once they have been purchased.  


What are the Fees and Charges?

We charge $1 per card.

Gift Cards purchases are by credit card incur a 1% credit transaction fee, which is for the payment gateway, not Redeemyourgiftcard.com.au.



Redeeemyourgiftcard Pty Ltd - ABN: 52 660 281 603

Pay direct from your digital wallet

Download your discount giftcards directly to your native phone wallet. Using gift cards has never been so easy!

The perfect gift

Send personalised discount gift cards directly to your friends and family.

Send a gift card